VIRTUAL GCC 

Virtual Global Capability Centers: The Next-Gen Delivery Model for Product Engineering & Digital Transformation.

TechOptum is the platform of the Next-Gen GCC (Global Capability Centers) model, where we set-up client GCCs in low-cost geographies like India, Philippines, Vietnam. Run them with complete transparency as remote & virtual client GCC entities, even before they are ready to set up their own centers. Thus strategic vision and goals are achieved much earlier than plan

Business Partners at Work

TOTAL CONTROL

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COST-PLUS MODEL

Team Meeting

EXTENDED TEAM

Complete visibility and access to the operations including the various cost components, delivery processes, assets, resource assignments, and other operational details for better control.

The spend on the center operations is on actuals of all costs associated with the operations plus a non-variable program management fee. Making this option attractive over 3rd party service providers.

An "Extended Team" governance model ensures that the team in the virtual GCC is well integrated with the core team of the organization, ensuring better alignment and value creation.

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IP PROTECTION

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ECOSYSTEM ACCESS

Business Team

BEST PRACTICES

With a robust IP protection framework, the IP assets are well protected. Given the dedicated nature, there is no rotation or transfer of talent ensuring the retention of knowledge within the operations

The platform provides for access to the local innovation ecosystem of tech organizations, service providers, start-ups, academia, research institutes and talent that can be quickly leveraged to solve challenges.

The platform is equipped with the necessary quality processes & industry best practices to jump-start the transition of work. The tools, frameworks and other technology infrastructure would be customized.

 
Startup Team

VIRTUAL GCC IMPLEMENTATIONS

Compelling Business Case over outsourcing and offshore-outsourcing

 

DIGITAL COE

Centers of Excellence for Emerging Digital Technologies & Industry Domains.

PRODUCT ENGINEERING

Product Engineering covering Hardware and Software Products & Platforms.

ENGINEERING DESIGN

Mechanical Design Operations supporting global engineering organizations.

INNOVATION COE

Creating strategic value through IP assets, components & patents.

BUSINESS PROCESS

Platform-enabled Business Process Operations supporting global Processes.

KNOWLEDGE PROCESS

Technology-enabled Knowledge Process Management Centers for global Information Services.

A D M S

IT Applications Development, Maintenance & Support across Industry Domains & Technologies.

INFRA & SECURITY

Global IT Support covering Database, Networks, IoT and Security elements.

PMO DRIVEN

Leverages our proprietary CRAFTOPLEX PMO platform for the realization of the business case.

BUSINESS CASE ALIGNED

Every engagement starts with a business case design and operations are aligned to the same.

END-TO-END OWNERSHIP

Single-point ownership and management of various elements of the platform.

TOTAL PROGRAM VISIBILITY

PMO Platform enables visibility of various aspects of the Virtual GCC for transparency.

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Meeting Room Business

Engagement Approach

A Business-Case centric engagement process that ensures benefit realization

NO-OBLIGATION BUSINESS CASE

Starts with a business-case design. Self-funding is a guiding principle for this step.

DESIGN & IMPLEMENTATION PLAN

Joint development of the center design,  implementation and governance plan.

PMO-DRIVEN IMPLEMENTATION

Single-point ownership of implementation with complete visibility.

BENEFITS REALIZATION

The PMO is aligned to ensure that the planned benefits are realized at various stages.

 

A VALUE-CREATING ASSET

Convert the Virtual GCC to a GCC (Asset) at any point in time, as an option.

FULLY COMPLIANT

A fully compliant operation ensures a value-creating asset on the transfer of talent and other associated assets to the parent.

NO-COST TRANSFER

A No-cost Transfer of talent and associated assets in the operations ensures a very compelling value creating proposition.

HASSLE-FREE TRANSITION

A PMO driven transition ensures that the operations are transitioned smoothly to the parent with minimal impact to operations.

 

Virtual GCC

For a no-obligation business case development.

Giving a Presentation
 

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